شناسایی و رتبه بندی عوامل موثر بر نظام مدیریت مشارکتی با استفاده از روش AHP (مطالعه موردی : شرکت سهامی آب منطقه ای گلستان)

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار /گروه مدیریت، دانشگاه آزاد اسلامی واحد ساری، ساری، ایران.

2 کارشناسی ارشد /مدیریت اجرایی، دانشگاه آزاد اسلامی جامع واحد گرگان، ایران، گرگان.

چکیده

این پژوهش به شناسایی و رتبه بندی عوامل موثر بر نظام مدیریت مشارکتی با استفاده از روش AHP در شرکت سهامی آب منطقه ای گلستان می‌پردازد. ابتدا به منظور بررسی این عوامل مروری بر متون علمی و تحقیقات پیشین و برگزاری جلسات متعدد با خبرگان صورت گرفت که حاصل این مرحله شناسایی 20 عامل به عنوان عوامل مؤثر بر نظام مدیریت مشارکتی در قالب 5 عامل اصلی دسته‌بندی شده است و در نهایت یک درخت سلسله مراتبی تصمیم‌گیری برای مساله تحقیق تهیه گردید، سپس با استفاده از پرسشنامه مقایسات زوجی (پرسشنامه مخصوص AHP)، نظر 22 نفر از خبرگان و متخصصان شاغل در شرکت سهامی آب منطقه ای گلستان اخذ و با استفاده از تکنیک تحلیل سلسله مراتبی (AHP) و نرم افزار Choice Expert عوامل اصلی و فرعی وزن‌دهی و رتبه‌بندی شد. نتایج نشان می‌دهد در بین عوامل اصلی موثر بر استقرار نظام مدیریت مشارکتی عوامل مدیریتی با وزن نسبی"292/0" در رتبه اول اهمیت قرار دارد و پس از آن عامل ساختار سازمانی با وزن نسبی "248/0" در رتبه دوم و عوامل اجرایی، نگرش به مشارکت و فناوری اطلاعات به ترتیب با اوزان "198/0" ، "146/0"، "116/0" در رده‌های سوم تا پنجم اهمیت قرار دارند. و به همین ترتیب هم عوامل فرعی هر زیر گروه اصلی وزن دهی و رتبه بندی شدند و سپس بر اساس این اولویت‌ها برای استقرار نظام مدیریت مشارکتی در جامعه آماری مورد مطالعه پیشنهادات کاربردی صورت گرفت.

کلیدواژه‌ها


عنوان مقاله [English]

Detecting and Ranking of the Effects Factors on Participatory System by AHP Method (Case Study: Golestan Regional Water Corporation)

نویسندگان [English]

  • R. Ghaffari 1
  • M. Farmani 2
1 Assistant Professor of Management Group, Department of Humanities Science, Islamic Azad University, Sari Branch, Iran.
2 Master of Business Administration, Islamic Azad University, Gorgan Branch, Iran.
چکیده [English]

This study aims to identify and rank the factors affecting the cooperative management systems using AHP in Golestan Regional Water Authority pays. First, to investigate the causes of the review of the scientific literature and previous studies and held several meetings with experts took place as a result of this step is to identify 20 factors as determinants of cooperative management systems in 5 main factor markets, and finally a tree hierarchical decision-making for the study was prepared, using paired comparison questionnaire (questionnaire AHP), in terms of 22 experts and professionals working in Golestan Regional Water obtaining and using Analytical Hierarchy Process (AHP) and Pro Choice Expert main factors and sub-weighting and ranked. The results show that the main factors affecting the establishment of cooperative management systems of management in the first place is important and then operating the organizational structure in the second and executives, attitude to participation and information technology were ranked third to fifth importance respectively.

کلیدواژه‌ها [English]

  • Participative management system
  • hierarchical techniques
  • Golestan Regional Water Company

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